As subject matter experts for a prime contractor providing telecommunications management support to a major federal agency, Topside provided quantitative performance measures of wireless and wireline expense management. Was the government buying the right things and services? Were they aggregating and bundling services to leverage the government’s buying power to produce the right services for the right price? The lessons several of the executive consultants had pioneered while they were senior government officials were brought to bear. They were the same techniques used by their federal organizations had used to produce the aggressive pricing used to bring down costs for government. These results spread to both the commercial and residential markets to produce the broad band prices enjoyed today. The key to those changes was aggressive and persistent performance measurement and management.